Terms & Conditions – marcelwonders.com

All bookings are subject to availability at the time of confirmation.
A booking is considered confirmed only after full payment or as per the agreed payment terms.
The client must provide accurate and complete information (passport details, contact numbers, etc.) at the time of booking.

Advance payment or full payment is required as per the package conditions.
Cancellation charges apply as per the following policy:
- More than 30 days before departure – 30 % cancellation fee.
- 15–30 days before departure – 50 % cancellation fee.
- Less than 15 days or no-show – 100 % cancellation fee (usually non-refundable).
In case of force majeure (natural calamities, political unrest, pandemics), we are not liable for any refund, and decisions will be subject to service providers’ terms.

Clients are responsible for obtaining their own valid passport, visa, travel insurance, and necessary documents.
The agency is not liable for denial of entry due to incomplete or incorrect documentation.

The itinerary provided is tentative and may be subject to changes due to unforeseen reasons (weather, local regulations, flight changes, etc.).
Any extra services or sightseeing not included in the package must be paid directly by the client.
Check-in and check-out times depend on the hotel policy.

Clients must carry valid health documents, including medical reports or vaccination certificates if applicable.
The agency is not responsible for any health-related issues during travel. It is recommended to have valid travel insurance.

Lanka Reisen / Opnayiko International Trips acts as an intermediary between the client and service providers (hotels, airlines, transport companies).
We do not take liability for any delays, accidents, thefts, or personal loss during the tour.
Our responsibility is limited to coordinating the services as per the agreement.

The agency is not responsible for events beyond our control such as strikes, wars, natural disasters, pandemics, government actions, or any unforeseen circumstances.
In such cases, refunds or compensation will depend on the service providers’ policies.

Any amendments to the booking must be communicated in writing at least [X] days before departure and may incur additional charges.

In case of any disputes, both parties shall try to resolve the matter amicably.
Jurisdiction: All disputes shall be subject to the laws of India, with local courts in [City, e.g., Mumbai] having exclusive jurisdiction.